Dean and Professor of Management Science/Information Systems
Michael G.
DeGroote School of Business
McMaster University
Hamilton, Ontario L8S
4M4 Canada
phone: (905) 525 9140, ext. 23961
fax: (905) 521 8995
email: ConrathD@McMaster.CA
Ph.D. 1965 University of California, Berkeley Business
Administration
M.A. 1964 University of California, Berkeley
Economics
M.S. 1962 Carnegie-Mellon University
Industrial Administration
1956 Stanford University
Business Administration
B.A. 1956 Stanford University
Economics
English
July 1994 - present Dean and Professor of Management Science/Information Systems, Michael G. DeGroote School of Business, McMaster University
July 1975 - June 1994 Professor of Management Sciences, Faculty of Engineering, University of Waterloo
Dec. 1993 - June 1994 Chairman, Department of Management Sciences, Faculty
of Engineering, University of Waterloo
Sept. 1991 - July 1992:
Sept. 1986 - Aug. 1987;
Sept. 1978 - Aug. 1982;
Sept. 1985 - June 1994 Director, Centre for the Evaluation of Communication
Nov. 1979 - Aug. 1982 Information Technologies, University of Waterloo
R.S. Sharma and D.W. Conrath, forthcoming. "Some Soft Measures for Performance Analysis: the 'Core' Dimensions of Expert System Quality," Microelectronics and Reliability.
J. Ang and D.W. Conrath, forthcoming. "An Office Analysis Methodology Using Petri Nets and Playscripts," IEEE Transactions on Engineering Management.
R.S. Sharma and D.W. Conrath, 1994. "The Post-Implementation Evaluation of Expert Systems: Enlightment after Five Years in the Trenches," CC-AI (The Journal for the Integrated Study of Artificial Intelligence, Cognitive Science and Applied Epistemology), 11 (3), 257-275.
D.W. Conrath, 1994. "The MarketPlace: a Computer-Based, Global Trading Network," Journal of Enterprising Culture, 1 (3&4), 383-402.
D.W. Conrath and R.S. Sharma, 1993. "Evaluation Measures for Computer-Based Information Systems," Computers in Industry, 21, 267-271.
R.S. Sharma and D.W. Conrath, 1993. "Evaluating Expert Systems: a Review of Applicable Approaches," Artificial Intelligence Review, 7, 77-91.
R.S. Sharma and D.W. Conrath, 1992. "Evaluating Expert Systems: the Socio-Technical Dimensions of Quality," Expert Systems, 9 (3), 125-138.
D.W. Conrath and R. Sharma, 1992. "Towards a Diagnostic Instrument for Assessing the Quality of Expert Systems," Data Base, 23 (1), 37-43.
D.W. Conrath and O.P. Mignen, 1990. "What Is Being Done to Measure User Satisfaction with EDP/MIS," Information and Management, 19, 7-19.
D.W. Conrath and R.S. Sharma, 1989. "Evaluating Office Systems: Some Comments and General Guidelines," SIG OIS Bulletin, 10, 1-10.
D.W. Conrath, A.R. Montazemi and C.A. Higgins, 1987. "Evaluating Information in Ill-Structured Decision Environments," Journal of the Operational Research Society, 38, 375-385.
C.A. Higgins, E.V. Dunn and D.W. Conrath, 1984. "Telemedicine: An Historical Perspective," Telecommunications Policy, 4, 307-313.
D.W. Conrath, 1984. "Evaluating Office Automation Systems," Information Resource Management, 5, 14-19.
C.A. Higgins, D.W. Conrath and E.V. Dunn, 1983. "Provider Acceptance of Telemedicine Systems in Remote Areas," The Journal of Family Practice, 181, 315-322.
C.A. Higgins, E.V. Dunn and D.W. Conrath, 1982. "Attitudes of Health Care Providers Toward Slow Scan Video," Canadian Medical Association Journal, 127, 225.
E.V. Dunn, H.Acton, D.W. Conrath, C.A. Higgins and H. Bain, 1980. "The Use of Slow-Scan Video for Continuing Medical Education in Remote Areas," Journal of Medical Education, 55, 493-495.
E.V. Dunn, D.W. Conrath, H. Acton, C.A. Higgins and H. Bain, 1980. "Telemedicine Links Patients in Sioux Lookout with Doctors in Toronto," Canadian Medical Association Journal, 122, 484-486.
E.V. Dunn, D.W. Conrath, W.G. Bloor and B. Tranquada, 1977. "An Evaluation of Four Telecommunication Systems for Primary Care," Health Services Research, Spring, 19-29.
D.W. Conrath, E.V. Dunn, W.G. Bloor and B. Tranquada, 1977. "A Clinical Evaluation of Four Alternative Telemedicine Systems," Behavioral Science, 22, 12-21.
D.W. Conrath, P. Buckingham, E.V. Dunn and J.N. Swanson, 1975. "An Experimental Evaluation of Alternative Communication Systems as Used for Medical Diagnosis," Behavioral Science, 20, 296-305.
D.W. Conrath, E.V. Dunn, J.N. Swanson and P. Buckingham, 1975. "A Preliminary Evaluation of Alternative Telecommunication Systems for the Delivery of Primary Care to Remote Areas," IEEE Transactions on Communications, COM-23, 1119-1126.
D.W. Conrath, E.V. Dunn and C.A. Higgins, 1983. Evaluating Telecommunications Technology in Medicine; Artech House, 225 pp.
M.C.J. Elton, W.A. Lucas and D.W. Conrath (eds.), 1978. Evaluating New Telecommunications Services, Proceedings of the NATO Symposium, Bergamo, Italy, 1977; Plenum Press, 730 pp.
D.W. Conrath and R. Sharma, 1994. "Expert System Evaluation: a model and a method," in F. Lehner (ed.), Die Wartung von wissensbasierten Systemen, Hansel-Hohenhausen, 98-139.
R. Sharma and D.W. Conrath, 1994. "Expert Systems and their Post Implementation Evaluation, " in A. Kent and C.M. Hall (eds.), Encyclopedia of Library and Information Science, Vol. 55, Supp. 18, Marcel Dekker, 114-136.
Consulting: President, Conrath Communications Ltd.
Sample of past and present clients: American Telephone and Telegraph, Bell Canada, Bell-Northern Research, Commission of the European Communities, Department of Communication (Canadian Government), Gulf Oil, Institut National de Recherche en Informatique et en Automatique (French Government), Ministry of Government Services (Ontario Government), Motorola, Northern Telecom, Postes Télécommunications and Télédiffusion (French Government), Rome Air Development Center (U.S. Government), U.S. Army Electronics Command